Canada Post Tracking...Where are my Transformers?
 

So there was a rude awakening today when checking tracking numbers on Canada Post for many collectors. Seems as though any international registered packages (including US) are no longer showing in the Canada Post tracking system, unlike it used to.

Here is a quote from their website FAQ which I think has been updated??

Problem is when it arrives in Canada, I have no idea where it is anymore. I can't tell you how many times I have used the CP tracking system to troubleshoot and identify errors in delivery of my international packages.

Does anyone know anything further about this? I don't want to jump to any conclusions but it seems like registered mail is no longer easily tracked.

Re: Canada Post Tracking...Where are my Transformers?
 

Sorry, I thought it is always the case that you can only tracked the inbound package when it arrives in Canada and have to track the local mail website before arrival.

Re: Canada Post Tracking...Where are my Transformers?
 

Apparently, not any more. I've had similar issues. The item is invisible when it reaches Canada.
Generally, that still works, unless you use the cheapest option. I've had stuff shipped from Hong Kong Post and it disappears as soon as the item is delivered to the post office. The tracking number is useless.

Re: Canada Post Tracking...Where are my Transformers?
 

I see. I have things coming from Malaysia and Brazil now, both with tracking#. I will let you know what happen then.

Re: Canada Post Tracking...Where are my Transformers?
 

Wow that sucks and ridiculous service, why take away an option that was there previously? I guess it's some sort of cost savings to canadapost?

Re: Canada Post Tracking...Where are my Transformers?
 

Are you sure that was always there? My experience mostly has been that I track the package on the foreign side (e.g. USPS) until it comes in to Canada - it's invisible to CP until then.

"Registered Mail™ International, Small Packet™ - USA and Small Packet – International" - all of these are the services to send packages from CP to the US/International destinations, not tracking services for items incoming to us.

Re: Canada Post Tracking...Where are my Transformers?
 

100% certain. Tracking details was displayed from beginning to end. I use it daily (I order a lot :D). I even use their phone app regularly to show the Canada Post main branch near me that I have a package in their sort facility. I've had lots of lost and misdelivered parcels and that tracking info was crucial in search process for me. I'm sure it's still available, Canada Post are just not showing it any more.

Speaking of Malaysia. Here is an example of something I ordered recently that used to show full tracking details in Canada Posts Tracking System. Now it shows this message.


http://s30.postimg.org/j5nczk87l/canadapost.jpg

So if I go to the Malaysian postal site to track this. There is what I get...

http://s10.postimg.org/nvf4o1yax/canadapos2t.jpg

So basically what this is showing me, is Canada Post is telling us to track our registered packages from the country of origin's postal site but they are not even giving them back the tracking info once it arrives in Canada and details of it's path before it's delivered.

Re: Canada Post Tracking...Where are my Transformers?
 

Checking on my phone I can see all the details of previously received international packages, all except a laptop charger I got from Hong Kong last week. I was tracking it last week, that's how I knew it was delivered, now they can't find any details on that tracking number.

Re: Canada Post Tracking...Where are my Transformers?
 

I'm not familiar with that particular shipping option however I frequently receive packages from the USA via USPS First Class Mail. Generally speaking, those packages are fully trackable from door to door.

Re: Canada Post Tracking...Where are my Transformers?
 

Funny post...

I'll be going into my local sort facility tomorrow to express my disapproval. I guess that's all we can do at this point