Re: Transformers Deluxe Figures on Sale at Toys R Us
 

You have 14 days for a price adjustment without getting a hassle at TRU.

You have 45 days to return items according to the receipt.

So if it's been between 14 and 45 days, you might have to buy extras then walk over to the other line and return them on your old receipt. Just make sure the scan # matches (ie. Generations and HFTD have different #s I think.).

Mind you, I don't konw if TRU sees price adjustments up to 45 days as "abusive" or not. They say on those return slips that they'll monitor your activity and they may decide to ban you from future refunds if they think you're abusing their policy. But I think that's targeted more to people returning without receipts.

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

Gives me a good excuse to finally pick up WFC Bee.

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

Woohoo, just found my receipt for TFA IH, heres hoping TRU London has WFC Megatron, which is unlikely as London TRU sucks.....never seem to get stock until 2 weeks after everyone else.

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

Hoping to get Drift at the sale.

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

can you return out of the box transformers if you still have the box? sorry its just that i've never been in a situation like this.

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

I doubt it, since it's just a temporary sale price.


Ooo, I'd expect a hassle for ANY customer service price match/adjustment. :(

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

You can get a price adjustment by just bringing in the receipt, no box necessary, as long as you're within the 14 day period. I've done it several times.

If you want the price adjustment but it's after 14 days (but within the 45 day return period) the easiest thing to do is this:

1. Go buy a new transformer at the sale price, identical to the one you have at home that you paid full price for.
2. Walk over to customer service with your new transformer, and your old receipt (non-sale price).
3. Return the toy, say your cousin already had one or something similar.
4. Walk out with your refund.

You've now essentially paid sale price for the one at home. It's the same effect as a price adjustment except you have 45 days to do it. Although again, I will note that I have no idea if TRU considers this abusive or not. If you start doing this en masse for dozens of toys every year, they might get upset and ban you from future refunds. I wish we had a TRU Q & A thread so we could ask them...

If you're actually trying to return one for some reason (it has two left hands, etc.) I think you need original packaging and all the original accessories etc. It helps if you tell them why you're returning (what's wrong with it.).

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

hmm, tough call, but still seems like cheating to me.


This 1 is legitimate. :)

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

I don't see how it's cheating if you're doing everything entirely within their posted policies. They could easily avoid this by making their return and price adjustment terms the same length, say 30 days for both.

Just curious, would you see it any differently if you did this:

1. Buy one at regular price, keep it MISB.
2. Head there during a sale, receipt in hand, and return it.
3. Walk over to the shelves, wait for the customer service reps to restock the shelves with the item you just returned, buy it on sale, and walk out with it again.

Re: Transformers Deluxe Figures on Sale at Toys R Us
 

Yah I got mine on Aug 31... Sale states on Sept 17...

a bit over the 14 days limit. Hopefully they won't too much trouble.

Can't exactly buy and return an animated Rodimus unless they got them on the shelf.