Here is the siege on cybertron i received from Amazon.ca...
 

First time things like this happened to me...shame on those people that replaced what was inside.

Re: Here is the siege on cybertron i received from Amazon.ca...
 

Ouch! Total burn. If they make you send it back for a redund, keep the decepticon and take a big hairy dump in the box.

Re: Here is the siege on cybertron i received from Amazon.ca...
 

Oh damn man, that really blows! Sorry this happened to you :(

Cant believe the only thing that was left were the mini Aerialbots in there. Talk about a craptastic surprise.

Im not familiar with Amazon’s policy but there has to be something that can be done (setting up a dispute/claim?). I mean, that is BEYOND ridiculous with what happened.

Re: Here is the siege on cybertron i received from Amazon.ca...
 

That is seriously inexcusable. I hope you get a full refund

Re: Here is the siege on cybertron i received from Amazon.ca...
 

I bought from amazon warehouse, which is basically items with damaged box. Apparently since it is from warehouse you cannot request a replacement. You can only have a refund. I personally would not accept that since i wasted so much time and effect buying, picking up, returning this item, all for nothing. Anyway after chatting with 3 of their online customer services, two of them being extremely rude and unhelpful, I finally managed to get a refund on this one and buy another one (also from warehouse but more expensive) with the same price i spent.

One suggestion when you deal with amazon customer service: when using online chatting, try to talk to someone with a Asian name. If the name looks Caucasian to you, close the window and connect to another one. This is not racist, but pure practical suggestion based on my personal experience. I have also heard a lot from other people with the same conclusion. They are just way more likely to come up with a solution that makes you satisfied.

Re: Here is the siege on cybertron i received from Amazon.ca...
 

Lookout for the person who is selling a Tidalwave without the small black jets.

Re: Here is the siege on cybertron i received from Amazon.ca...
 

Special edition.

Re: Here is the siege on cybertron i received from Amazon.ca...
 

Effin' jabronis... I hate this garbage! I thought Amazon would open the box and at least take a look inside.

Re: Here is the siege on cybertron i received from Amazon.ca...
 

I have come to the same conclusion with the customer service chatting feature on Amazon.ca. Yes, like you, I am not being racist or something. Anyhow, hope you have better luck with your new purchase.

Re: Here is the siege on cybertron i received from Amazon.ca...
 

Weird.

I also got one from Amazon in December. When it came, I noticed that the tape on one side was cut, making it technically unsealed. I inquired via chat and got a bit of a refund. Everything was still there, so no harm, no foul, but it sucks to see somebody get burned like this!

Sayonara.