Walmart's Price Matching is Total BS...
 

Really pissed at Walmart right now. I tried to get them to match the 25% off that Toysrus currently has, since Galaxy Prime was $69.97, and they gave me some bullshit excuse that they don't price match with percentages, only actual prices (I provided the flyer and everything). I've never heard of such crap in my life, especially when the ad clearly stated 25% off of all Transformers $19.99- $79.99. I don't see why they're making this an issue.

Their service and policies are really going downhill lately. They have a price match policy, but don't price match with online retailers (like Amazon) and not even their own website. Now they're making Toysrus an issue. I probably would rarely shop there if TRU and EB would get their Transformers on time.

Re: Walmart's Price Matching is Total BS...
 

Walmart has been doing that for quite a while now. I've even heard that they're trying to do away with the whole price-matching policy altogether.

Re: Walmart's Price Matching is Total BS...
 

With WM I don’t even bother trying unless its the exact bot pictured in the ad with an exact price. Even then they’ll scrutinize it

Re: Walmart's Price Matching is Total BS...
 

You've never heard such crap in your life? Their price matching policy has stated "won't match just percent off" for YEARS. It was like that when I still lived in British Columbia, which was over nine years ago.

I understand your frustration. But their policy has been this way for a LONG time. If you can't show them an actual price for an item, they don't want to match it. If the flyer shows the actual price for, say, a deluxe class figure, then fine. If it doesn't, too bad. This is NOT even close to news.

(I can't recall clearly but I'm fairly sure they have a "not matching online retailers" listed in there as well. And it's kind of asinine to expect them to match amazon, of all places. I do agree that their refusal to match WALMART.CA is silly.)

Re: Walmart's Price Matching is Total BS...
 

I've read in multiple posts that people were allowed to price match using this same Toysrus sale in other stores (one a few days ago in Calgary). Each store seems to have different standards which is bs. Also, Best Buy and Memory Express price match (and price beat with Best Buy) with Amazon. So I don't see how it's asinine when other brick and mortar retailers are clearly doing it.

Stores would rarely make a fuss when you provide them physical proof of a sale elsewhere. I don't really care if they've had this policy for years, it's quite nonsensical.

Here's that other price matching scenario I was referring to:

Re: Walmart's Price Matching is Total BS...
 

That seems to be the direction they are trying to go in the future.

I can't.remeber if it was last year, or earlier, but they reduced the number of items they will price match, and they also limit what stores they will price match. So no mom and pop shops, but also a lot of second tier chains (T&T grocery comes to mind)

Honestly I have vented about Walmart before, especially their ridiculous claim that they won't price match their own website because it is a different company.

For my collecting, and groceries, I use them less and less. On the grocery side I don't find their prices to be the lowest anymore, except on sale. The exception is their "strategy" of buy multiples of an item for a discount. However I usually don't want to buy 2-4 of the same food item just to save a few cents, while spending more in total.

For toys, they don't seem to ever do sales on items I want, and TRU has regular sales. So I rarely buy from them anymore, unless it is an exclusive, or on "clearance" to a price worth paying.

Maybe they just don't feel the need to compete as much in our market (Canada) since there are so few real large scale competitors.

Re: Walmart's Price Matching is Total BS...
 

This has been my experience as well

Haven't admatched in a while, but when I did, it was in WalMart, with TRU flyer in-hand
They literally said "they needed a displayed dollar amount" to override the price to; they wouldn't do percentages, claiming that 25% off their item, wouldn't be the same as 25% of TRU's item (back before the Siege price increase, when TRU figs were actually more expensive than WM; these days are basically the same)
Bumped my head and got refused a few times early in, but I figured it out enough, cleaned up on a few things (mostly TR)

Re: Walmart's Price Matching is Total BS...
 

Yes, the price matching at Wal*Mart is all over the place.

I don't get mad at the staff there when they decline my matching request. However, I am a close to a few Wal*Marts on the way to & from the office so usually getting other stuff so it's not a trip just for Transformers.

Perhaps just wait for the figures to arrive Toys R Us & EB Games or give the business to the sponsors here on this site. It feels like as time goes on we'll be buying the mass released Hasbro figures closer to the full retail price so I would rather give it to the smaller retailers.

Re: Walmart's Price Matching is Total BS...
 

I was able to get the price match with the Toys R Us online image on my phone plus the flyer at the Square One Walmart.
I did have to do a little explaining, but the cashier eventually happily rang it up for me. It's true they do not price match by percentage, but if you show them the item online reduced plus the flyer and calmly explain then you might get it. All depends on the cashier and or manager on duty, but I've been successful at Walmart 3 times during this recent Toys R Us sale.
Good luck :)

Re: Walmart's Price Matching is Total BS...
 

I'd like to chime in to say that I've also known the official policy is they don't match percentages, and it's been in place for as long I can remember. I've been told by other companies that they don't do percentages either.

But it doesn't hurt to try, because sometimes if you get the right person at the right time, they will do it. Just don't expect it to work all the time.

Personally, I find a pleasant demeanour and a good attitude about things goes a long way no matter which way it goes. And I find when I do try, I get the percentage discount way more often than not.

Re: Walmart's Price Matching is Total BS...
 

I find having everything organized prior to getting to the cashier helps I.e. flyer loaded on your phone. Class size on tru website loaded up to show the discounted price.

Also I find price matching at the self serve has a much higher success rate for me. Usually it’s one person watching ten tills so they don’t have the time to haggle with you.

Re: Walmart's Price Matching is Total BS...
 

Thanks for the replies. I think it all comes down to which person you get to speak with at that moment (obviously none of us are going to have a bad attitude and start yelling and screaming if they refuse to price match).

Still it's a dumb policy regardless. Toysrus isn't going to put individual prices for specific Transformers in their flyer, they just put everything on sale and show that for the ad (so I guess Walmart will always refuse to match with them because of this). Maybe I'll find luck with a different store...

Re: Walmart's Price Matching is Total BS...
 

Difficult to show the class size on the website when TRU rarely has anything on their website (especially the Seige line).

I've also tried showing them a Transformer from TRU's website and they refused to look at it because it was "online". It really depends on who you're dealing with at that moment.

Re: Walmart's Price Matching is Total BS...
 

I think most people are reasonable, but there's always that one big kid, and they give the rest of us a bad name.


I think not putting a specific price is a deliberate tactic designed specifically to make people only buy from the company that's actually having the sale. I don't know for sure, but it feels like sales where specific prices were listed in adverts were more common, say 10 years ago.

Re: Walmart's Price Matching is Total BS...
 

I just bring up toysrus.ca on my phone and find a figure of the same class. They always price match from that because it has the actually “on sale” price, not just a percentage

Re: Walmart's Price Matching is Total BS...
 

Pffft, I don't need bullshit replys from Walmart CS. I won't buy TFs from them or anything else for that matter anymore as their prices are just as high as anywhere else.

Re: Walmart's Price Matching is Total BS...
 

This is the true source of irritation. I've had success showing an item at sale price on the phone with flyer in hand. I've been told no. I've been treated both politely and rudely. I've escalated to higher management when I absolutely knew their policy said yes and everything was "correct." I've had CSR do a price match in three seconds no fuss.

The percent thing isn't unique to Walmart. It makes sense. Store y sells an item for fifty, store x for forty. 25% off is a different sale then. There has always been fine print to price matching policies of any store. Walmart's all over the map responses to written policies though... I've never had this kind of an issue matching at tru or superstore.

Maybe it's the Walmart brainwashing. GOTTA PROTECT THE BRAND. lol

Re: Walmart's Price Matching is Total BS...
 

There's a skein of truth here too - more often that not, most refusals I got were at the CS/Returns area, where they have time to posit and posture at you

Some of the easiest times were when I was in the regular lineup, with younger cashiers who don't give a crap, pushing it through along with all my other groceries

Never tried the self-scan area though

Re: Walmart's Price Matching is Total BS...
 

I have found lately that with very little competition Walmart can charge or not price match on an items that they want plus with Walmart pushing online buying it is getting harder to find or get the tfs or other items without paying a foot and leg for them

Re: Walmart's Price Matching is Total BS...
 

Been their policy for like, ever?

Re: Walmart's Price Matching is Total BS...
 

I've price matched twice in recent months with Wal-Mart.ca. I fail to see why they wouldn't, it makes no fucking sense they wouldn't match THEIR OWN GOD DAMN ONLINE STORE!

Especially if they're trying to get us to use the stupid buy online pick up in store feature more and more these days to get people to come in and pick up their items, see something else they wanted while there and give them MORE FUCKING MONEY!

I'm telling you, losing most of the competition in our country for Wal-Mart is the worst possible thing. One of these days we'll be paying 40$ for a fucking Micromaster and having no other option because everybody else closed shop.

Fuck price matching at Wal-Mart, support your local TRU stores and keep the toy competition alive so we don't get shafted if TRU.CA inevitable closes shop like the rest of their brand across the globe.

Re: Walmart's Price Matching is Total BS...
 

Semi-related: when's the last time Walmart had an actual (advertised) sale on TFs? Not talking about end-of-the-line clearances either.

IIRC there were random moments when PTOP deluxes and voyagers had 25% or something like that. But they don't seem to care about regularly competing (with TRU) anymore.
And to chime in on WM's been rejecting the % off: yeah it's been like that forever. Learned my lesson during the 'Hunt for the Decepticons' era lol

Re: Walmart's Price Matching is Total BS...
 

Like already mentioned, it's a competition problem or lack thereof. Walmart has no incentive to lower prices. Top execs much be satisfied with current profit margins for toys. Not sure if anyone noticed, but Canada is the land of monopolies (not only in retail), a sad but true state of affairs...

Re: Walmart's Price Matching is Total BS...
 

From my Walmart experience I can say that they use to price match everything when they started this Matching thing to pull in customers. But as Amazon came into play they matched that too until regular people like us started selling stuff like Transformers and other toys online at ridiculously lower prices they started refusing Amazon all together saying they will not price match Amazon.ca. One thing to note is that depending on who is serving you at the till does play a factor in getting the price match or not. Sometimes and most times they will call in a CSM Manager and you'll have to wait and wait and wait for more than half an hour or more just to get a deal or not. Sometimes the manager is nice and rings you through and other times they refuse. Most times they let you get the deal but just one not two or more. Self serving lanes are good most of the time but you sometimes get a very dis-gruntal employee that wants you to move quickly because lots of people are behind you and your holding up the line. Well good luck and happy price matching.

Re: Walmart's Price Matching is Total BS...
 

Yeah Walmart never price matched based on percentages, its written clearly in their policy so I dont know why the original user would call it BS.

Anyways, Walmart does not do much sales on Transformers. I thought the last time they did was for Age of Extinction. Might have missed that POTP one then. They don't do much sales anyways in general, it's not part of their brand mentality. They would rather have lower prices in general than competitors. And the less competitors there are the less their prices are lower.

Re: Walmart's Price Matching is Total BS...
 

They had a TF Cyberverse sale a few weeks ago, priced at $14.47 in their flyer. That was their first flyer ad in a long time... probably going back into 2018.

Re: Walmart's Price Matching is Total BS...
 

The reason why I called it bs was that I used to be able to use any sale and get it price matched at Walmart. Also, as others have posted, they were able to get Walmart to price match with TRU's current sale. The ad has prices on it as well, so what's the issue then (the policy is dumb because they'll lose sale if the customer refuses to buy it).

Re: Walmart's Price Matching is Total BS...
 

Hiya! I got lucky again this afternoon at the Square One Walmart. I snagged Siege Chromia and Ironhide for the reduced price as well as 2 Fortnite 7 inch figures also for reduced prices. Ironically the Toys R Us flyer showed the reduced price for the Fortnite figures, but the CSM actually tried to deny it, but conceded when I highlighted the actual price on the flyer so she price matched. For Siege Chromia and Ironhide I just showed the Toys R Us online prices on my phone and no problem.
Go figure :D

Re: Walmart's Price Matching is Total BS...
 

Awesome, like I've told others, it does work depending on which store and who you're dealing with at the moment. Sales over today, so I can't try a different store, dang.

Re: Walmart's Price Matching is Total BS...
 

Yezum dats right! I've worked part time in Walmart and like most retail there is a certain amount of leeway that managers can exercise. However, there is no guarantee among all the stores for making these kind of exceptions. It is always different from store to store and even among the managers within the stores. The smoothest transaction I had earlier this week was when I attempted to price match with the Toys R Us online site from my phone. I knew it might be an issue so I sought out a cashier who seemed open and agreeable and less likely to dispute it... As in a young summer student and it worked... Also I still have my Walmart associate card and made sure it was visible when I held up my phone and flyer ;)

Re: Walmart's Price Matching is Total BS...
 

Hope this helps. Walmart is a very tricky company to deal with. You just have to nice and lucky at the same time to get the deals and price matching.

Re: Walmart's Price Matching is Total BS...
 

Wow, so I guess not even TRU Flyers will be accepted anymore for the exact same product.
I wonder if TRU will eventually follow suit ? I hope not.

Re: Walmart's Price Matching is Total BS...
 

Don't forget flyers from the Hudson Bay Company, Best Buy for home stuff, movies, games and TOYS!

Re: Walmart's Price Matching is Total BS...
 

Just got my full set of Wave 2 deluxes as I was able to price match them to the other deluxes that they have on their own freaking sites which is showing them at $22.47

https://www.walmart.ca/search/transf...0000041/page-1
(make sure you select the Walmart as the "sold by")

Not even a blip of an issue....

Re: Walmart's Price Matching is Total BS...
 

The worst price matching experience I had was at
Toys R Us.
I tried to match a Walmart flyer, and they said it depends on if the local Walmart actually has that same toy on the shelf, which I had in my hand.

They called Walmart twice, were on hold, transferred 3 times, never got to speak to someone, and 15 minutes later just told me, "sorry".

Re: Walmart's Price Matching is Total BS...
 

Honestly, I just find Walmart to be a terrible retailer these last few years. Between their ‘line in the sand, fight to the death’ stubborn price matching policy, their refusal at times to match their own website’s pricing, the fact that their website is full of third party price-hikers, and their lack of sales or rollbacks I try to shop there as little as possible. I would much rather give my money to TRU or EB Games. They at least seem to value getting business. I only buy stuff at Walmart now that seemingly never shows up anywhere else. (Grabbed a Studio Series Sideswipe there yesterday as my TRUs and EBs are clogged with old waves still and have been for weeks.)

Re: Walmart's Price Matching is Total BS...
 

This I've had happen before at TRU and Best Buy in the past. If the exact item is out of stock online and in-store, they won't price match for you.

Re: Walmart's Price Matching is Total BS...
 

I feel your pain. It sucks that most of the new Transformer lines seem to be only showing up their for the time being...

Re: Walmart's Price Matching is Total BS...
 

Let's be clear on Walmart's official policy to AD MATCH, they only match an ad from a competitor, with an official price listed on the flyer, and the EXACT SAME ITEM pictured in the flyer. Not percentages, or size-class of the toys.

They DO NOT PRICE MATCH, unlike most retailers in the market, it's their way of avoiding price matching that's done by other competitors. It's less flexible and much more difficult.

Interpret that as you will, just because another member was able to get a price match approved, doesn't mean you will be able to, your success may vary, just know that your request may be declined, because that is the official policy their company has set for this Ad Matching feature.

Re: Walmart's Price Matching is Total BS...
 

I understand their policy, but when they wont match their own price via Walmart.ca...it is extremely odd...