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Spacemonkey
05-02-2008, 04:14 PM
I made my first purchase with them and i receive a very good service. I met Mario too and he's a very good guy.

Pascal
07-08-2008, 12:00 PM
Time to start a thread for that great online store...

1st purchase: Animated Leader Bulkhead and Leader Megatron. Excellent communication and next day delivery.

2nd purchase : Henkei Rodimus. Again, excellent communication and next day delivery. Highly recommended.

Bumblebee78
07-08-2008, 12:09 PM
I ordered Leader Bulkhead and did not encouter any problems. Communication was great (and they speak French and English).
Edit: I just ordered Leader Megatron and I hope it will go just as well!
Edit: It did, fast delivery also!

Spacemonkey
07-08-2008, 01:27 PM
I started one two months ago after the pick up of my Revoltech Starscream.

http://www.cybertron.ca/boards/showthread.php?t=7334

It will be a good option for me to get TFs that won't be available here at local retail stores

pandaprime
10-08-2008, 08:33 PM
just received my first ever order from them today and overall it's excellent. :D

- Excellent condition of the items for my MISB/MISC collection!

- Excellent packing! Each item bubblewrapped and surrounded by a good amount foam peanuts! also a very adequate cardboard box :)

- Very good communication (not much was needed) and good enough shipping time (I'm in Vancouver eh)

will very likely buy from them again!

P.S. I think their periodic promo is very good too!

'nuff said. :cool:

Pascal
10-08-2008, 08:42 PM
Purchased Henkei Mirage, Ramjet and Skyfire from them a few weeks ago. They're my #1 online store in Canada right now.

soundwaveCA
10-10-2008, 07:35 PM
I've used these guys several times already and I can say only great things :D

Pascal
10-14-2008, 01:03 PM
Another successful transaction with this great store (Henkei Silverbolt/Prowl/Sunstreaker and BT-22).

crimbot
10-14-2008, 05:37 PM
I've had a couple of excellent transactions from Automaton toys. Great store!!

miasboytoy
10-17-2008, 06:01 PM
got my stuff in an orderly fashion. items well packed. will definately buy again. this is the go to online store for canada by far.

Nemesis Predaking
10-23-2008, 09:25 PM
Received my first order from AMT, Picked up 2 CC upgrade kits.
I will gladly deal with AMT anytime.
They are Canadian, They get my business.

Oreobot
10-23-2008, 09:43 PM
I've placed three orders with Automaton Toys: two received and one currently in transit. All have been fantastic experiences. Good communication, quick shipping and the packing was very good. I will definitely be doing more business with Automaton Toys.

astrana
10-25-2008, 04:15 PM
fair price, good customer service.
got my trailer today, thanks alot ^^

blitz
10-29-2008, 03:16 AM
I got my goods today. Good prices, well packed and great communication.

BadJeff
10-31-2008, 05:19 PM
Sweet deal from Mario. Super awesome service and a price that can't be beat. This was my first purchase from them ... and there will be many more.

miasboytoy
11-02-2008, 12:33 AM
best online canadian store ever! 2nd order and i got nothing but good things to say about them. they process orders fast!

Pascal
01-08-2009, 05:02 PM
Did a couple more great transactions with Automaton. Stellar service as usual, they're definitely my #1 online store.

pandaprime
01-19-2009, 07:29 PM
Received my order today and it was awesome just like last time. They really pack things carefully and well. Payment and shipping went really smoothly. :) will definitely be watching for more promos too :D

tilallr1
01-27-2009, 09:06 AM
A+ Service people. Bought a bunch of items and came fast and in mint condition. Thanks so much. Pre-ordered a whole ton more of stuff.

Pascal
04-23-2009, 04:07 PM
Another batch of toys received less than 24 hours after being paid for. What more can you ask for?

pandaprime
04-30-2009, 10:56 PM
Received my order today and it was awesome just like last time. My items were carefully packed and well protected. Payment and shipping went really smoothly. :)

And this time since the items were two seperate pre-orders they combined them to save me some shipping cost! :D This sponsor's service is prime!

Communication by email from Mario was also very good. :)

Jeepmanhastj
04-30-2009, 11:27 PM
So far the best website I've dealt with in Canada.
Highly recommended after 5 orders from them.
just gotta be quick before those preorders sell out. ;)

J.Soundwave
05-01-2009, 10:38 AM
Got my Encore Omega Prime from them, very easy to deal with and fast shipping.

pandaprime
05-06-2009, 09:53 PM
Received another order today and it's just as good as last time. My items were carefully packed and well protected. Payment and shipping went really smoothly. :)

And this time since I had placed 2 orders separately (again) I requested they be consolidated to make it easier (and cheaper shipping) for me :D and it was done with no problem. That was definitely PRIME.

Communication by email from Mario is still very good. :)

beretta
05-07-2009, 12:59 AM
Automaton Toys is the best. I got my MP Grimlock 48hrs after paying for it.

blitz
05-23-2009, 03:44 AM
Well, I got another order from Automaton Toys and toys arrived as expected - well packed and protected.

I had my order held and combined shipping. There was a little mix up but it was no biggie as corrected fast.

Communication with Mario is great and fast.

pandaprime
08-05-2009, 10:43 PM
Received another order today and it's just as good as last time. My items were carefully packed and well protected. Shipping went really smoothly and I mean really! :eek:

Here is the Canada Post expected delivery date:
Service Standard Delivery Date: August 11, 2009

And this is the actual delivery date!
Shipment Status: Item Delivered on August 05, 2009 (TODAY! :))


Communication by email from Mario is good good good! :)

I should have ordered more....

Pascal
09-13-2009, 11:24 PM
Bought a bunch of stuff from them since last time I posted in this thread, always next day delivery, steller service as usual. Can't go wrong with Mario!

brr-icy
09-15-2009, 03:38 PM
great transaction all around, mario is very quick to answer emails, my order was processed and shipped within 24 hours of him getting back from his holidays, well packed will definitely be doing business again and again

pandaprime
09-17-2009, 01:26 AM
just received my first combined order and it was my biggest one yet! :D Everything arrived in excellent condition! Excellent packaging and communication! :D
Overall excellent service! :D

Shipping to BC is what it is :)

beretta
09-28-2009, 08:31 PM
Just got my latest order from them, an encore Sky Lynx at an amazing price(discounted due to some imaginary dinging on the box). Ordered Friday, items arrived today(Monday)!

Highly recommended as always!

beretta
10-16-2009, 05:32 PM
Another purchase, another satisfied customer. Got Bruticus on sale in the non-mint items section for 69.99+tax/shipping = $84. Arrived two days after ordering. Great as always!

CyberMnky
10-18-2009, 08:16 PM
Awesome service, good prices and fast shipping. Very awesome place to do business, would gladly go back again.

pandaprime
10-27-2009, 11:10 PM
received another combined order and I approve! :)Everything arrived in great condition! Great packaging and great communication!
Overall really great service from a reliable vendor! :D

Shipping to BC is what it is :)

pandaprime
11-27-2009, 12:14 AM
received yet another combined order and the service continues to be awesome :) Everything arrived in great condition. Solid packaging and great communication.

Also received a bonus item with this delivery! A TF poster! now that's great customer relations!

Overall really really great service from a reliable vendor! :D

brr-icy
11-27-2009, 01:19 AM
another great deal from automaton with fast shipping

pandaprime
12-01-2009, 11:09 PM
received my latest order and its all good.

Overall great service from a reliable vendor! :)

Pascal
12-07-2009, 02:44 PM
Got my Buster Prime from Mario today. Fantastic service as usual!

soundwaveCA
12-31-2009, 05:50 PM
Again these guys bend over backwards to satisify their customers and cant recomend them enough!

blitz
01-22-2010, 02:53 AM
I got another order in on Monday and it only took a week. I had 2 orders and they were both combined. As usual, great service and great packing. Thanks Mario and gang.

Richter
01-22-2010, 04:24 AM
I've had 2 instances where when I opened boxes (from 3rd party manufacturers) there were parts missing or broken. 100% not Marios fault, but he promptly sent out replacements anyways. Great customer service!

pandaprime
03-02-2010, 10:28 PM
I actually got my most recent order yesterday but didn't get around to posting feedback until now.

I should just cut'n'paste some of my previous postings on this excellent online store because I am starting to sound like a broken record :p

I really like the OOH feature so I can do order combining! Mario (and staff?) really provide solid customer service!

'nuff said!:D

ang3l3s
03-03-2010, 03:08 AM
MARIO IS A GREAT GUY GOOD SERVICE!!!!!(OWNER OF AUTOMATION)

pandaprime
04-29-2010, 01:42 AM
just received all my OOH items today. well packed and well shipped because the package arrived earlier than expected. The Canada Post estimate was May 3! :eek: :)

I am very pleased with all items and same goes for the service. it's all good eh! :)

Pascal
04-30-2010, 06:41 PM
2-3 more purchases from Automaton, always A+ service.

beretta
04-30-2010, 07:41 PM
Anyone know when the Animated Voyager Blackout is coming out? My OOH is waiting on that one..so many transformers coming together...so hard to wait.

Prowl_2009
05-01-2010, 03:38 PM
Yes, I am very pleased with my first purcahse from Automaton Toys (Warbot Defender). Mario and his staff are all very professional and I can't wait to do further business with them, probably when they restock the Bruticus upgrades or when I break down and get myself a Black Diamond Alternity Megatron. :D

pandaprime
06-01-2010, 10:22 PM
just received all my OOH items today. well packed and arrived as scheduled.

I am very pleased with all items and same goes for the service. it's all good eh! :)

killmister
06-08-2010, 03:53 PM
Just received my FP Warbot Defender and PE-01FR Pack.

Communication, shipping, price: simply the best shop I ever dealed with!

beretta
06-17-2010, 12:00 AM
Just received my Warbot Defendor, TFA Blackout, WST Shockwave and Encore Rumble/Frenzy cassette sets today. As always, another flawless transaction with great shipping and communication. Mario rocks!

Pascal
06-17-2010, 12:16 AM
Another great transaction, this time for Animated Blackout, Alternity Starscream and the iGear Computer Control Center.

pandaprime
06-21-2010, 09:31 PM
just received all my OOH items today. well packed and arrived as scheduled.

I am very pleased with all items and same goes for the service. it's all good eh! :)

x2 :D :p

dees
06-22-2010, 01:33 AM
fast shipping, great communication and well packaged.

thanks a lot, mario!

pandaprime
08-13-2010, 02:09 PM
fast shipping, great communication and well packaged.

thanks a lot, mario!

x2 :) :D

got my latest order today even though Canada Post ETA was for Tuesday Aug.17! Good stuff!

jackalprime
08-14-2010, 02:42 PM
I sent him payment, and he had the nerve to email me the next day saying that it has been shipped. And THEN i got it 2 days after that. On top of that, i had to use a utility knife and go through hoards of protective packaging to get to my figure. Geeze.

---------------------------
great seller, and fantastic to deal with. dissapointment is just not possible when dealing with him

pandaprime
09-24-2010, 01:17 AM
timely shipping, sufficient communication and packaged well! this seller is going strong! the OOH option is very helpful. i have no worries about placing another order with this fine sponsor and you shouldn't either.

thanks a lot (again), mario!

pandaprime
11-01-2010, 04:35 PM
transaction all good. see previous comments. :canada:

blitz
11-04-2010, 02:59 AM
I recently got a couple of transactions and one of them had some problems but then no problem as Mario solved it. Great customer service. Thanks again Mario.

CyberMnky
11-04-2010, 05:55 PM
As always, another great experience with the crew here.

Prowl_2009
11-18-2010, 12:16 PM
Another awesome experience with Mario and his team at Automaton Toys, Alternity Convoy arrived quick, was securily shipped and in great shape!

Thanks again, Mario!
Highly Recommended! :cool:

jackalprime
11-19-2010, 12:42 AM
I just want to make a suggestion (if mario reads this)
He should in some way indicate if an item is sold out without me having to click on something only to have that dissapointing "X" through it. If he can indicate in some way on the main page that it is sold out, it makes the shopping experience easier and faster.

Prowl_2009
12-09-2010, 11:03 AM
Yet another positive transaction here! Love my new Generations Soundwave and Red Alert! :D

Pascal
12-09-2010, 11:10 AM
Yeah, add more positive transactions for me with Automaton. Mario rocks.

brr-icy
12-18-2010, 02:17 AM
sweet deals on the disney label figures, thanks mario, my bro is going to love them

ang3l3s
01-22-2011, 12:51 PM
Highly recommend, great service and will definitely be used for future orders.

Autobotmech
02-04-2011, 10:29 AM
Great communication, awesome customer service, and very personable service. I highly recommend using these guys as a Canadian Service.

Good job.

pandaprime
03-24-2011, 11:49 PM
Just received my largest order ever from this seller and while everything went smoothly I am sorry to say I was not completely satisfied for the first time. It may have everything to do with Canada Post and not Automaton so please keep that in mind when reading this.

I had accumulated a large OOH and received my biggest box ever from this seller. While the box itself was undamaged and the packing seemed to be excellent a number of carded items were banged up.

I have bent/folded/creased cards for my 2 tfg wheeljack and 2 thundercracker and also my 2 united jazz and 1 tracks. One of the united jazz also has a pretty banged up bubble.

arriving in good condition were voyager grapple and lugnut, maybe because they were in boxes instead of card bubbles? and a set of legends figures.

but still the OOH service is excellent and communication was excellent and the shipping process was all good. I think for me personally I will try not to have too many items on OOH next time before shipping.

just to clarify, I have no reservation about ordering from them again though. Still a very good seller!

Vakamadisk
03-31-2011, 02:12 AM
Purchased a Car Robots Brave Maximus with Toystar Matrix Blade from Mario. The whole transaction was an overall pleasure.

My items arrived quickly, were packed securely, and are in excellent condition. Thank you, Automaton, for selling such an awesome addition to any Transformers collection.

Pascal
03-31-2011, 08:29 PM
More and more great transactions with Mario, bla, bla, bla, you know how it goes. Recommended as usual! :p

STI 2NV
04-12-2011, 05:18 PM
Just received my preordered pair of masterpiece megatrons. They arrived very well packaged. This was my very first order from Automaton and it definitly will not be my last

Thank you.

Vakamadisk
04-14-2011, 03:56 PM
Bought the Masterpiece Megatron reissue from Mario. It arrived in excellent shape, and the figure itself is superb.

Thank you for giving my JustiToys pieces somewhere to go :D

pandaprime
04-15-2011, 11:32 PM
just received another order from this fine site sponsor. The packing issue I mentioned previously was definitely not a problem this time, the United cards were in mint shape! As usual communication and service is top notch!

You know I will buy again from this seller!

Prowl_2009
05-24-2011, 05:37 PM
PE-SFX Scouting Force arrived this past Friday, in great shape and packaged very securly!

Another awesome transaction!

Thanks Mario! :cool:

ang3l3s
07-06-2011, 06:04 PM
Another astounding order from Mario. It arrived in excellent shape, and the figures are superb. Highly recommend!!!!!

Prowl_2009
08-04-2011, 12:48 PM
Generations Thundercracker arrived this morning in perfect shape! A+ once again!

Thanks, Mario! You guys are the best! :cool:

Bumblebee78
08-15-2011, 03:01 PM
Just received my Thundercats figures. Everything was perfect (like all the other times I ordered from them)!

Metroplex79
08-22-2011, 10:01 PM
Oh my, I didn't know there was a feedback for Automaton Toys.

I ordered a few Generations figures and they arrived in slightly over a week.

Not only the contents arrive in good shape, so did the box!!!

Tech Spec
10-07-2011, 07:29 PM
ordered 2 Exgravers from them, solid e-mail communication and easy to use website, thanks for the hook ups!!!

Sludge2007
10-27-2011, 10:47 AM
Had my first purchase from them arrive today, figures in great shape with solid packaging plus they arrived sooner than expected. Thanks a bunch to Mario and his crew!

CyberMnky
10-27-2011, 02:37 PM
More awesome dealings with Mario and the gang - easily the best online experience out there.

STI 2NV
10-27-2011, 03:17 PM
Just got another big OOH order from them yesterday. With another one in the works and lots more preorders to come. Thanks again Mario.

Autobotz24
10-27-2011, 06:30 PM
Got my first OOH shipping notice the other day. Should be here on Halloween

brr-icy
10-30-2011, 07:33 PM
two more amazing deals with mario, shipped my OOH for my birthday last month, everything came perfect, and he went above and beyond with some issues i had this summer.

got the last two insecticons from him this week. as always, a pleasure

Prowl_2009
11-15-2011, 02:48 PM
Love my new Generations Wheeljack! Thanks again, Mario!

Another awesome transaction!!! :D

Tech Spec
11-25-2011, 08:33 PM
Picked up a couple items from them via pre-order. Everything came safely packed as always.

Thanks again Mario!

pandaprime
01-03-2012, 10:25 PM
received my latest OOH from Automaton and it was packed well and shipping time was decent. Couldn't find the second head for Battle Tanker so I e-mailed them about it. They are very good about resolving this kind detail.

Already have more items waiting to be invoiced so another OOH is being assembled which should indicate they rock. :p

pandaprime
01-24-2012, 10:30 PM
received my latest OOH from Automaton and it was packed well and shipping time was decent to the West Coast.

Already have more items preordered so another OOH will soon begin which should indicate they are a top notch online shop. :p

obakemono
01-25-2012, 05:24 AM
I just realized that I never actually got any kind of notification about my TFP first edition cliff preorder being canceled. Not cool.

Sludge2007
02-22-2012, 10:56 PM
Received my latest bunch of OOH, items well shipped and very happy with the service as always:)

STI 2NV
02-22-2012, 11:08 PM
Recieved another box of toys on friday. My Hercules is complete plus I got sent a replacement head for battle tankor for no extra cost at all to me

Thank you so much Mario!!!

racerguy76
02-22-2012, 11:26 PM
I guess I should really leave some feedback. I've made multiple purchases over the last year or so. I've never had service like this from any store reatil or online.

Automaton is my prefered plastic crack dealer.

Prowl_2009
03-27-2012, 11:29 PM
Just got my beautiful Encore Soundblaster today, shipped quickly and tightly! Packaging was MINT!!! Figure within is gorgeous!

Mario, you and your team have, once again, outdone yourselves! A+++!!!

pandaprime
05-29-2012, 11:33 PM
received my latest package from this fine seller. Packed well, all items arrived within normal shipping time and in excellent condition! yes it's all good :)

STI 2NV
05-30-2012, 01:05 AM
I'm almost getting a box from Mario every month nowadays it seems

Thank you so much for being so awesome.!!!!!!

pandaprime
09-05-2012, 02:01 PM
received another order from this seller and it was all good, communication, packaging, shipping etc.

pandaprime
09-10-2012, 10:57 PM
received another order from this seller and it was all good, communication, packaging, shipping etc.

see my last post because the feedback is very similar...

beretta
09-26-2012, 01:20 AM
Got my MT Green Giant. Shipped on Monday, received on Tuesday. Service that can't be beat.

pandaprime
04-12-2013, 01:06 AM
i have placed multiple orders with this seller since my last feedback post so its definitely time for another.

I assure you each one arrived with no problems. The service and communication continues to be always awesome! :)

and their upcoming new website is probably going to make it even easier for me to place orders and track my items which means I could end up making even more orders! :p

BoNKerS
04-12-2013, 01:49 AM
Mario is fantastic, I'm moving away from ordering from bbts and tfsource. Great communication, quick delivery, I will continue to order from Automaton!

beretta
08-19-2013, 08:47 PM
Got my OOH with Hexatron, Demo Crue, Down Force, Last Chance and MT Fallen. Awesome. Great service as always!

pandaprime
08-20-2013, 10:35 PM
Got my latest OOH shipped but disappointed that there was only one(1) CA-12 Last Chance when I paid for two(2)! I have already e-mailed Mario and I am sure he will fix this matter. It's gotta be a simple packing mistake! :)

UPDATE: Just heard back from Mario himself and he is shipping out my missing figure asap! now that's excellent customer service. Yesssssss.

Rev
08-20-2013, 11:52 PM
Mario and Automaton have been great to work with time and again. I'm a loyal customer.

Detective Barricade
08-24-2013, 01:57 PM
I've been a customer of Automaton Toys for a few years now, and shall continue to be so. Very friendly service whether it's notifying when an order has come in stock or even just answering a question I might have.

My latest purchase from Automaton, Hexatron, came in PERFECT condition. And very quickly!:clapping:

Jawz. D
10-04-2013, 09:54 AM
Got my Knight Morpher Warper! Thanks again!

Matrix_Holder
12-14-2013, 04:33 PM
Got my order of smart robins from Mario. Super fast shipping, got it In 2 days. Highly recommended

Merewyn1066
06-05-2014, 11:51 PM
Wow, incredible customer service from Mario. I had placed a preorder for two items quite some time ago and I sat and waited... and the first item came in... so I waited for the second item... and waited... and waited... I saw that it had arrived at some of the US online shops so I waited some more...

Eventually I was tired of waiting so emailed and had a response from Mario IMMEDIATELY. There was some mix up and I had no valid email address attached to my account, something glitched somewhere. He special ordered my second item in because by this point it was out of stock, invoiced me exactly when he said he would, and put it in the post THE NEXT DAY. He even tossed in free shipping for the hassle and confusion.

Yep, my next Masterpiece preorder is definitely coming from Mario. I can't say enough good things about Automaton.