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View Full Version : $10 reward for listing mistake in retailers


TFtoys
12-07-2009, 06:49 AM
Does it apply @ Walmart only or all the mess retailers in Canada?
For example, the animated Voyager was listed on the advertising for 19.99 @ Walmart, but the display price was 29.99 on the shelve. You not only get the sale price 19.99 and can be deducted $10 off while mentioned?

Who should we talk to in order to claim this ?

rid
12-07-2009, 07:44 AM
Does it apply @ Walmart only or all the mess retailers in Canada?
For example, the animated Voyager was listed on the advertising for 19.99 @ Walmart, but the display price was 29.99 on the shelve. You not only get the sale price 19.99 and can be deducted $10 off while mentioned?

Who should we talk to in order to claim this ?

I don't know about the other provinces but in Quebec this practice is applicable to participating stores. The retailer does not have to adhere to this practice.

Technically, again, in Quebec, it is not the difference between the advertised prices and the display price that matter. It is the price that is registered at the cash that matters. That is when this "reward" is applied. (and technically, it is not as much your reward as it is the retailer's penalty).

TFtoys
12-08-2009, 04:30 AM
I c. I should give them penalty hard if I have the chance. ^^

osotech
07-06-2010, 10:11 AM
It apply only if the store dont put a price on each
items, if they chose to put only a price tag on the
peg or shelf and not on the toy(or whatever else)
they have to apply the politic.

It cost me 10$ plus tx for 3 of the new HFTD scout at WM...
The only price tag (on a peg) said SCOUT 5$
they scanned at 9.92 each
the item is under 10$ so 1 free tf...
the 2 other had to be sold for peg price; 5$ each

Funny thing Legend Ravage cost me 6.92$ ...

Zodberg
07-06-2010, 01:38 PM
To my understanding.

First, if you mention this, the cashier WILL regard you as a big jerky-jerk.

Second, retailers are legally obligated to honor this _BUT_ it has to be the price tag for that correct item down to the UPC code. And it's only on one of each item. Now, 90% of the time, the cashier or supervisor or manager or whoever will be glad to give you the item at whatever the inaccurate price tag says. Asking for just that isn't jerky at all.

For example, the animated Voyager was listed on the advertising for 19.99 @ Walmart, but the display price was 29.99 on the shelve. You not only get the sale price 19.99 and can be deducted $10 off while mentioned?
Nnnoooo, if the price on the shelf OR advertisement were $19.99 and it wrang up as $29.99, then if you caught it, you might be, if your jerky enough, able to swing it for $9.99.
However this is assuming that the toy is on the right place on the shelf and whatever advertisement doesn't have some fine-text on the situation.

The rule is basically there just to get retailers to not scam customers by having cheaper tags/advertisement than what the toys ring up as. Which usually happens because a store has too many sale tags to switch over in a single night when the sale ends - but that's why all sale tags and flyers list the expiration date in tiny-text. However if you do catch an outdated sale tag, you should still be able to get the item at the sale price without much of a fuss, usually.

But $10 off? So jerky. It's really not a fine-crafted rule.
And if the cashier catches the price inflation before the customer, jerky is outta luck.

UltraPrimal
07-06-2010, 03:27 PM
I've never heard of this $10 off thing.

I know at work if something rings up for more than what it says on the shelf, and if it's less than $10, you get it free. But I've never heard of a $10 off thing like that. Maybe it's because most items are less than $10.

But I do know there are people that come in just to look for that sort of thing, like expired sales tags for example, just to get them for free. I've even caught people coming fraudulent acts to try to get items for free. For example, they'll move product or tags. Or they'll argue that the sales tag should be for what's on the shelf below it because it hangs over it, when ALL sales tags are always for what's above it, on the same shelf it's on. Or the worst one IMO, they'll take sales tags off the shelf and come back after the sale is over and stick them back on the shelf and then try to get items for free.

GAH! I swear people who abuse the system like that have no soul.

Sun Swipe Prime
07-06-2010, 03:57 PM
Here's a link explaining the policy and who participates in it.

http://smartcanucks.ca/canadian-code-of-practice-scanner-price-accuracy/

Robimus
07-06-2010, 04:40 PM
If they have something priced wrong legitimatly then I think your entitled to one such item at the error price.

The idea that the retailer is going to hand you over $10 because one of the staff made an error, well thats silly.